Everything You Need to Know About Auto Recalls

When something has as many moving parts as a vehicle does, it’s to be expected that problems would occur from time to time. An auto recall notice can be issued by the manufacturer for the purpose of fixing faulty equipment, such as air bags or tires. Auto recalls may also be initiated by the National Highway Traffic Safety Administration (NHTSA) if they determine that a vehicle or any of its components do not meet rigorous safety standards.

Being Notified of Recalls

If there is a recall issued that affects your vehicle, you will be notified by the manufacturer. You should receive a written recall notice in your mailbox. However, in order to receive these notices, you must ensure that your vehicle registration (including your mailing address) is up to date. Just in case, you might also want to register for e-mail notifications available from the NHTSA. You can enter your vehicle’s information to receive recall notices that affect you.

Following the Directions

You should always read the recall notice carefully if you receive one. It will specify what the problem is and encourage you to contact your local dealership promptly to schedule a repair. The recall notice will also let you know if there are any safety precautions you should take while waiting for your appointment. Note that all safety recall repairs are made free of charge. Your dealership should not give you a bill for the service, as the manufacturer must assume all costs. 

Reporting Safety Concerns

An investigation is generally opened when a certain number of reports have been made about the same safety issue for the same make and model of vehicle or the same type of auto equipment. If you believe your car or its equipment is affected by a defect, but there is no open recall notice, you can report your concerns to the NHTSA. This can help other people stay safe.

If you’ve received a recall notice for your vehicle, you can get it serviced at Steve's Hometown Dealerships in Ontario, OR. They work with many manufacturers, including Toyota, Chevrolet, Dodge, and Ford. You can call their office at (877) 233-9593 to schedule an appointment for your vehicle.

Hometown Dealerships treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as dealer group we enjoy the challenge of meeting and exceeding those standards each and every time. Allow Hometown Dealerships to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. Call Hometown Motors at (208) 549-3310, Hometown Chevrolet at (208) 642-3348 or Hometown Toyota (541) 889-3151.

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